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Shipping & Returns

Required Information Delivery
Shipping information include the full name, the correct street address, email address, postal code and phone number. If either address or phone number is not correct, you will not receive the items, you will be responsible for the loss.


Options and transportation costs
Shipping your purchases on time is very important to us. To ensure that you receive your purchases as soon as possible, the items most will be shipped by EMS (if EMS can not arrive, we will use DHL, UPS, TNT, FEDEX, China post). We are pleased to offer international shipping to most places in the world.


The checkout process time
All items are shipped within 1-2 days of placing your order, subject to payment verification. When shipping, you will receive a shipping confirmation e -mail with the support and order tracking information.

Note: All orders are processed and shipped Monday through Friday, excluding holidays. We can not be responsible for unanticipated delays, such as holidays or incorrect addresses. And we recommend that someone be available to accept the package. If you are not able to sign for delivery at home, we suggest having parcels sent to your workplace.


Track your order
Once the order has been shipped, we will send you the tracking code and express website in 48-72 hours you can view the items online.

Please note that we can not ship your order by ZIP CODE address, and PO Boxes or similar addresses are not available for shipping.

Get your order
Delivery time varies depending on where you are and if the product you order is in stock. Normally, you will get items in 8-9 working days after you finish the order. Please pay attention to your account at any time. If you do not receive your order in 10 days, with the local post office as soon as possible immediately. You can also contact our service team for customers, we will make every effort to serve you.
Sign for the delivery

A signature is required for your delivery. But if you are not available mail can try one of your family members. If you and your family members are not available, they will take the return package and send the next command.


Refuse a shipment
If you refuse to sign the order for one reason or if the package was sent automatically after several times unsuccessfully delivery (due to you are not available or you provided a wrong delivery address or incomplete us), your order will be canceled and the refund will be made on the credit card used for your order. And 30% of the price of goods will be charged by you and the shipping costs will also not be refunded.

Unfortunately! Items not included in a rejected order will not be accepted when returning to us. These orders will be sent back to you unopened.


Taxes and customs duties
We ship to over 200 countries around the world and most countries allow free trade over the Internet and take care of all customs duties whatsoever for small packages entering the country.

All products in our online store are sold on an unpaid basis delivery service, which means that all duties and taxes may be imposed by some countries. Customers are responsible for customs duties and taxes that may be imposed on a delivery in the destination country.

In addition, if you would like to exchange, you would also be responsible for taxes on the replacement item.
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